OSSTELO
6, rue de la Libération
L-7347 Steinsel
With the support of:
Links on the website
Boîte postale
B.P. 412
L-2014 Luxembourg
Tel : +352 26 37 89 23
Email: info@culturall.lu
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FOR WHOM
- Any person or family with modest income living in Luxembourg
- Anyone who has filed an application for international protection
CHOOSE AN EVENT
Visit the site www.events.lu.
HOW DO I GET IT?
Go to one of the sixteen card collection points with your ID and:
- the written proof of thecost of living allowance delivered by the National Solidarity Fund (FNS)
- the form provided by one of our social partners.
HOW DO I GET MY TICKETS?
As soon as you have received your Kulturpass and you have chosen your event, simply present yourself with your valid Kulturpass and your ID to the cultural partner to buy your ticket at the price of € 1.50, within the limit of available seats.
We advise you to call the cultural partner in advance to check if there are still tickets available for the event you have chosen.
Center
12, rue des Puits
L-2355 Luxembourg
26 48 09 46
Lun – Ven: 9:00-16:00 (sur RDV)
53, rue Grande-Duchesse Charlotte
L-7520 Mersch
26 32 43-1
Mar & Jeu : 15:00-17:00
145, route de Trèves
L-6940 Niederanven
26 34 73-1
Lun – Ven: 9:00-12:00 & 14:00-17:00
Cultur’all asbl, Banannefabrik
12, rue des Puits
L-2355 Luxembourg
26 37 89 23
sur RDV
Nord
1, place Marie-Adelaïde
L-9063 Ettelbruck
26 81 26 81
Lun – Ven: 13:00-18:00
East
South
38, avenue Charlotte
L-4530 Differdange
58 77 11 900
Lun – Ven: 10:00-18:00 & Sam 14:00-18:00
116, rue de Luxembourg
L-4221 Esch-sur-Alzette
55 44 93-1
Lun – Ven: 9:00-12:00 & 14:00-17:00
West
10, rue des Merciers
L-6464 Echternach
72 82 54
Lun – Ven: 8:00-12:00 & 13:00-17:00
Partners
The success of the Kulturpass is based on the good partnership between Cultur’all a.s.b.l., social and institutional actors (associations, State and municipalities) and cultural operators (museums, theaters, performance halls and cultural centers).
Cultur’all a.s.b.l. ensures the link between its partners.
We provide support to the institutions in their missions to raise awareness, inform and promote the Kulturpass among potential beneficiaries. We offer cultural mediation aimed at the exchange and the meeting between the target audience of the Kulturpass and cultural and artistic circles.
All information relating to the operation of the Kulturpass, both for cultural and social partners, is included in the Roadbook (PDF). .
Center
58, boulevard G-D Charlotte
L-1330 Luxembourg
247-75 910
info@cepas.public.lu
26, rue de Gasperich
L-1617 Luxembourg
+352 29 86 86-1
info@clae.lu
136, route de Luxembourg
L-7374 Helmdange
33 72 52-1
administration@cnds.lu
11, rue du Fort Bourbon
L-1249 Luxembourg
49 30 29
csm2@pt.lu
CELO – 2e étage
476, route de Thionville
L-5886 Hesperange
uschi.erasme@hesperange.lu
Place de la Mairie
L-7201 Walferdange
33 01 44-224/-279
servicesocial@walfer.lu
11, rue de Kleinbettingen
L-8436 Steinfort
28 22 75 – 224
social@osrsteinfort.lu
Nord
East
84, Grand-Rue
L-8510 Redange
26 62 10 55-1
secretariat@oscare.lu
South
4, rue du Stade
L-3877 Schifflange
54 71 67
info@aitia.etat.lu
1, boulevard Porte de France
L-4360 Esch-sur-Alzette
alj.esch@snj.lu
9, rue des Artisans
L-3712 Rumelange
40 21 31-270/-272
secretariat@cjf.lu
23, Grand-Rue
L-4575 Differdange
58 77 1-15 50
secretariat.officesocial@differdange.lu
1, rue de Limpach
L-3932 Mondercange
55 05 74-570
mandy.defay@mondercange.lu
13, rue du Pont
L-3873 Schifflange
54 50 61 800
claudia.girotto@schifflange.lu
8, rue Pierre Claude
L-4063 Esch-sur-Alzette
26 54 77
logement@reseaupsy.lu
West
33, rue de Trèves
L-6793 Grevenmacher
26 70 50 -1 secretariat@osgrevenmacher.lu
1, avenue des Villes Jumelées
L-5627 Mondorf-les-Bains
laura.balaguer@mondorf-les-bains.lu
Maison 9
L-6666 Givenich
74 04 60-1
suchthellef@ap.etat.lu
suchthellef@chnp.lu
Center
41, rue Notre Dame
L-2240 Luxembourg
22 50 45
info@casino-luxembourg.lu
17, rue du Saint-Esprit
L-1475 Luxembourg
26 20 28 86
info@deguddewellen.lu
55, avenue de la Liberté
L-1931 Luxembourg
40 04 27 31
citim@astm.lu
17, place du Théâtre
L-2613 Luxembourg
47 96-30 46
cinematheque@vdl.lu
33, rue Charles Martel
L-2134 Luxembourg
47 96-55 55
conservatoire@vdl.lu
Festival du Film d’Europe Centrale et Orientale au Luxembourg
Central and Eastern European Film Festival in Luxembourg
festival@cineast.lu
28, route de Diekirch
L-7220 Walferdange bât.1 ét.3
24 77 52 15
info@zpb.lu
Fédération Luxembourgeoise d’Improvisation (FLI)
23, cité Holleschbierg
L-5831 Hesperange
661 73 39 26
hello@fli.lu
1, Rond-Point Schuman
L-2525 Luxembourg
47 96-39 00
lestheatres@vdl.lu
9, place du Théâtre
L-2613 Luxembourg
47 96-39 00
lestheatres@vdl.lu
1, rue de l’Acièrie
L-1112 Luxembourg
42 75 55
office@luca.lu
11b, place du Théâtre
L-2613 Luxembourg
28 22 93
info@luxfilmfest.lu
LuxFilmFest_Masterclass Abderrahmane Sissako © VDL, Patrick Muller
Luxembourg City Tourist Office (LCTO)
30, place Guillaume II
L-1648 Luxembourg
22 28 09
touristinfo@lcto.lu
28, rue Münster
L-2160 Luxembourg
26 20 52-1
contact@neimenster.lu
8, rue Jean-Pierre Koenig
L-1865 Luxembourg
46 27 65
info@sel.lu
United Instruments Of Lucilin
1, rue de l’Aciérie
L-1112 Luxembourg
621 35 53 55
18, avenue Emile Reuter
L-2420 Luxembourg
47 96 49 00
villavauban@2musees.vdl.lu
Nord
1, place Marie-Adelaïde
L-9063 Ettelbruck
26 81 26 81
billeterie@cape.lu
Château de Clervaux
L-9712 Clervaux
92 96 57
fom@cna.etat.lu
8, Gruberbeerig
L-9538 Wiltz
95 92 05-1
info@cooperations.lu
Festival de Wiltz operated by COOPERATIONS asbl
8, rue de la Montagne
L-9538 Wiltz
95 92 05-1
festival@cooperations.lu
15, rue de Lultzhausen
L-9650 Esch-sur-Sûre
89 93 31-1
info@naturpark-sure.lu
Melting Pot a.s.b.l.
35, rue des Champs
L-7713 WELSDORF
691 13 38 02
contact@lastsummerdance.lu
East
D’Millen asbl
103, Huewelerstrooss
L-8521 Beckerich
691 51 03 70
info@dmillen.lu
Koll an Aktioun Festival
Maison 3
L-8823 Haut-Martelange
info@kollanaktioun.lu
South
38, avenue Charlotte
L-4530 Differdange
58 77 11 900
Lun – Ven: 10:00-18:00 & Sam 14:00-18:00
Waassertuerm + Pomhouse,
1b, rue du Centenaire
L-3475 Dudelange
52 24 24-507
pomhouse@cna.etat.lu
50, rue d’Audun
L-4018 Esch-sur-Alzette
27 54 97 25
contact@conservatoire-esch.lu
Place de l’Hôtel de Ville
L-4138 Esch-sur-Alzette
54 16 37
tourisme@esch.lu
1 Place des Sacrifiés 1940-1945 ,
L – 4115 Esch-sur-Alzette
27 54 72 00
14, rue de Schifflange
L-3316 Bergem
55 05 74-68
krys.pleimelding@mondercange.lu
122, rue de l’Alzette
L-4010 Esch-sur-Alzette
27 54 50 10/20
reservation.theatre@villeesch.lu
West
Centre Culturel Syrkus
20, route de Luxembourg
L-6910 Roodt-sur-Syre
47 08 95-1
ticketlu@pt.lu
Ecole de Musique de la Ville d’Echternach
10, rue des Merciers
L-6464 Echternach
72 82 54
contact@emechternach.com
Festival Echterlive
26 72 39 – 500
ticket@trifolion.lu
Kulturhuef asbl
54, route de Trèves
L-6793 Grevenmacher
26 74 64-1
mail@kulturhuef.lu
Trifolion
2, Porte St. Willibrord
L-6486 Echternach
26 72 39-1
info@trifolion.lu
18, avenue Emile Reuter
L-2420 Luxembourg
47 96-49 00
villavauban@2musees.vdl.lu
To become partner
Any cultural structure (public or private) in Luxembourg wishing to offer Kulturpass beneficiaries access to its programming at the price of € 1.50 can become a cultural partner of the Kulturpass.
Any non-profit social institution working in the fight against social exclusion and its various dimensions, such as lack of professional training, isolation and financial or housing problems, can become a social partner of the Kulturpass.
Every municipality wishing to join us is welcome.
Social, institutional and cultural partners sign an agreement with Cultur’all a.s.b.l. which specifies the commitments made by both sides.
To become a partner, please contact us by clicking here: info@culturall.lu
Cultur’all a.s.b.l. can issue a group pass to social institutions which become partners.
The social institution must be a non-profit institution working in the fight against social exclusion and its various dimensions, such as the lack of vocational training, isolation and financial or housing problems.
The specific terms of the group pass will be defined on a case-by-case basis and by mutual agreement between the cultural institution and the social partner (maximum number of people per group – including accompanying staff, compliance with the regulations laid down by the cultural partners, prices, opening hours, reservations, etc.).
The group leader will present the collective pass at the counter at each event. The reception and organization of guided tours will be possible provided that the social institution makes contact beforehand and within a reasonable time with the cultural services concerned.
The period of validity of the Kulturpass is not limited in time.
Frequently asked questions (FAQ)
I have not yet received a response from the FNS this year. What should I do?
Your proof of the cost of living allowance is valid one year from the date of issue.
Can I use the Kulturpass for the cinema?
The Kulturpass is only valid at the Cinémathèque of the City of Luxembourg, at the Prabbeli in Wiltz, at the Kulturhuef in Grevenmacher, and for certain festivals such as the Luxembourg City Film Festival, the Cinéma du Sud or the CinEast.
Can I sell my ticket which I have acquired at a reduced price?
No, you cannot resell your reduced-price ticket because this is not the aim of the project. The only possibility would be to sell it at the same price to another beneficiary of the Kulturpass.
How long is my Kulturpass valid?
The Kulturpass is valid for two years.
“Between buying concert tickets and buying food, I often had to make choices.”
Thanks to the Kulturpass, Martine, a mother raising her two children alone, was able to introduce her daughter to opera and her son to rock.
“After a depression, I lost my job and ended up with small fixed-term contracts here and there. During those difficult years, both mentally and financially, my social worker suggested to me the Kulturpass. Going to the theater and to concerts brought me to life. I started to feel the joy of life once again. Being able to get away from my daily life for a few hours a month gave me the energy to continue my journey.” Isabelle
“The first time I saw a play, I was still a high school student. I went to see Molière’s play L’Avare with my class and my French teacher. For the next three years, my class and I kept going to plays because we really loved it. After high school, my life changed a lot. At university, I couldn’t find people who shared this passion for theater, which demotivated me a little. But I also encountered financial problems. I had to make choices and going to the theater went to the bottom of my priority list. Today, ten years later, I have been able to reconnect with this old passion. With the Kulturpass, I was able to go see a play and I even took my brother and sister, both teenagers. It was their first visit to the theater, and they really liked it! We had a great family evening! All thanks to the Kulturpass!” Sonia
Cultur’all a.s.b.l. agrees to comply with the general data protection regulations (GDPR) of April 27, 2016 for any processing of personal data carried out in connection with the Kulturpass.
The collection and processing of your data are necessary for the legitimate interests of Cultur’all a.s.b.l. to guarantee the proper functioning of the Kulturpass. Data is processed on the basis of your consent, so that we can contact you in order to inform you of events organized or promoted by Cultur’all.
These data will be kept for a period of 30 months. After this period, all copies of it will be destroyed. You have the right to access, rectify, delete and limit the processing as well as the right to data portability. You can also withdraw your consent regarding the sending of informative emails at any time. For more information or if you wish to exercise these rights, please contact Luis Santiago at 621 43 06 02 or by email at rgpd@culturall.lu. You can lodge a complaint with the National Commission for Data Protection (NCDP) if you feel that your rights are not being respected.
